POLICIES

Privacy Policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or make a purchase from this website.

Information We Collect

When you visit our website, we may collect personal information such as your name, email address, billing address, shipping address, phone number, payment details, and order history. We may also automatically collect certain technical information, including IP address, browser type, device information, pages visited, and cookies used to improve site performance.

How We Use Your Information

We use your information to:

Process and fulfill orders

Communicate with you about purchases, shipping, and customer support

Improve our website and customer experience

Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Cookies and Tracking

This website may use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing efforts. You can disable cookies in your browser settings if you prefer.

Third-Party Services

Payments for products sold through ClickBank are processed securely by ClickBank. We may also use trusted third-party services such as email providers, analytics tools, and shipping partners strictly to perform business operations.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

Depending on your location, you may have rights to access, update, or delete your personal data. To make a request, contact us using the information below.

Contact

If you have questions about this Privacy Policy, please contact us at:

support@itchabyecream.com

Refund & Return Policy

Refund Policy

Your satisfaction is important to us. All purchases of Itch-A-Bye Baby Repair Cream made through ClickBank are protected by ClickBank’s 60-Day Money-Back Guarantee.

How Refunds Work

If you are not satisfied for any reason, you may request a full refund within 60 days of purchase. Refunds are processed directly through ClickBank, not through our website.

How to Request a Refund

To request a refund:

Visit the ClickBank support page

Locate your order using your receipt email

Submit a refund request through ClickBank

Once approved, ClickBank will process your refund according to their policies.

Returns

Because this is a personal care product, returns of opened or used items are generally not required. In some cases, ClickBank may request return verification.

Additional Notes

Refund requests made after 60 days may not be honored

Shipping costs (if applicable) are non-refundable unless otherwise stated

This policy does not affect your statutory consumer rights.

Shipping Policy

We aim to ship your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after purchase confirmation.

Shipping Locations

We currently ship to:

Australia

United States

Europe (selected countries)

If your country is not listed, please contact us before ordering.

Delivery Times

Estimated delivery times vary by location:

Australia: 3–7 business days

United States: 7–14 business days

Europe: 7–21 business days

Delivery times are estimates and may vary due to customs or carrier delays.

Shipping Costs

Shipping fees, if applicable, are calculated at checkout or included in the product price.

Tracking

When available, tracking information will be sent to the email address used at checkout.

Customs & Duties

International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

Terms & Conditions

Terms and Conditions

By accessing this website or purchasing Itch-A-Bye Baby Repair Cream, you agree to the following terms and conditions.

Product Information

All product descriptions and information are provided for general informational purposes only. Results may vary from person to person.

Intended Use

This product is intended for external use only. Always perform a patch test before first use and discontinue use if irritation occurs.

Medical Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using any skincare product on infants or children.

Ordering and Payment

Payments are securely processed by ClickBank. By placing an order, you authorize ClickBank to charge your selected payment method.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of this product or website.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of the company and may not be copied or reused without permission.

Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of any changes.

Contact & Customer Support Policy

If you have any questions about your order, shipping, refunds, or product information, we’re here to help.

Email: support@itchabyecream.com

Response Time: Within 24–48 business hours

For refunds, billing inquiries, or order tracking, please refer to your ClickBank receipt email or contact ClickBank support directly.

Company's contact Information

Company's Address

Reno Skincare Pty. Ltd.

38 Sonia Street

Ringwood

Vic 3134